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NuvolOps offers a Support Desk that operates on the following schedule with accordance to our Service Level Agreement (SLA):
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Monday to Friday from 08:00 to 18:00 CET
Weekends and Public Holidays (in Catalonia, Spain) from 09:00 to 18:00 CET
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Outwith these hours, please log a Chatter as normal, and it will be handled the next business day. Please see below for business stopping issues.
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