04, June 2022 IMPORTANT NOTIFICATION REGARDING SERVICE REQUEST ISSUES
We are aware of issues affecting the Service Request functionality within NuvolOps. We are liaising with Salesforce and are awaiting confirmation indicating the issue has been resolved.
In the meantime, the workaround for this would be to copy and email the respective Service Request using your email provider. Then manually updating the Purchase Stage on the Service record.
We apologise for the inconvenience caused and thank you for your continued support,
The NuvolOps Team
Contacting NuvolOps Support
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