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  1. Navigate to the Staff Center, find a crew or staff member and click on the Credentials tab

  2. Click on the New button for the type of documentation required:

    1. New Staff Documentation (screenshot 1-1) for passports, visas, etc.

    2. New Staff Qualification (screenshot 1-2) for certificates, licenses, etc.

    3. New Staff Training (screenshot 1-3) for credentials resulting from training

  3. Fill in the details. Attachments can be added by dragging them to the drop box at the bottom

    1. For staff documentation, make sure that documents marked as Preferred have at least one country assigned as Pref For Country.

    2. When a crew member is scheduled on a flight leg, the system will select the document that matches the earliest possible condition:

      1. A Passport that is assigned as preferred for the arrival country

      2. A Passport issued by the arrival country

      3. A Passport issued by a country that has a Visa union with the arrival country

      4. A Passport related to a Visa for the arrival country

      5. A Passport related to a Visa for a country that has a Visa union with the arrival country.

      6. The Preferred Passport

  4. Click Save

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