Create the New User
Click the Setup link at the top of the page
In the Quick Find search bar on the left of the screen type “users” then click Users under Manage Users
Once the users are loaded click the New User button (screenshot 1. 1)
Fill in the details as required (screenshot 2)
The Alias should be the first letter of the First name and the first and second letter of the Last Name
Username should always include the Alias and be followed by the company's regional email domain: nnn@company.eu or yyy@company.au. When creating a User in the NuvolOps Test System F1, ensure the username finishes with .F1 E.G. nnn@company.eu.f1
The Nickname will be created automatically
User Licence: New Users must only be created using the Salesforce Platform User Licence as shown above
Profile: Select the profile for the user from the drop down menu
Active: This checkbox must be selected; if the User leaves the company you can deactivate his/her profile by unchecking this field
Flow User: the checkbox must be selected.
Permission sets:
Assign the “Multi-Factor Authenticator” permission set.
Select Generate new password and notify user immediately at the bottom of the screen and click Save. The User will automatically receive an email notification with login instructions
Add the Staff Record
Once you are done creating the User, they will also require a Staff Record
Navigate to the Staff Center
Select New Staff at the top of the page (screenshot 3)
If the New User is a Crew Member, select Aircraft Staff. If they are an Office Staff member then select Office Staff
All fields marked in red are required information.
Once you have completed the required information click Save
Modify an Existing User’s Staff Record Details
Click on the Staff button
Insert the name of the staff member (screenshot 4. 1)
Click Edit
Change the required details and click Save